At Syner Trove, we strive to ensure that you are happy with your purchase. However, we understand that sometimes things don’t go as planned. Please read our refund and return policy below.
Refund Policy
1. Eligibility for Refunds:
- Refunds are only available for digital products that have not been downloaded or accessed.
- If you experience technical issues with the product, please contact us within 7 days of purchase for assistance.
2. How to Request a Refund:
- To request a refund, please email us at ask.synertrove@gmail.com with your order details and the reason for the refund.
- We will review your request and respond within 5-7 business days.
3. Non-Refundable Items:
- Products that have been downloaded or accessed.
- Customized or personalized digital products.
- Gift cards or promotional items.
Return Policy
As our products are digital, there is no need to return any physical items. However, if you have any concerns about your purchase, please reach out to us, and we will do our best to resolve the issue.
Exchanges
We do not offer exchanges for digital products. However, if you encounter any issues with your purchase, please contact us, and we will work with you to find a solution.
Contact Us
If you have any questions or need further assistance, please don’t hesitate to contact us at ask.synertrove@gmail.com. We’re here to help!
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